This week in ecommerce, a new study reveals that the top one third of ecommerce vendors deliver an exceptional customer experience and have very high satisfaction scores. In other news, people under the age of 35 prefer to use Safari and Chrome instead of Internet Explorer, and mothers are using smartphones to keep their children entertained. Google has unleashed several algorithm updates, which have affected website rankings for many webmasters. E-retailers are also taking a multi-platform approach to marketing their products through social media.




